I Guess Vivense Extended My Order Delivery Till Eternity
The initially planned delivery date was within two weeks, but it was subsequently postponed by one week, and then another week, resulting in a total delay of one month. Instead of offering any compensation or issuing an apology, I received an SMS that seemed to mockingly suggest canceling the order if I wished. Is this how customers are treated after making a purchase? It feels like I'm waiting for the release of the iPhone 15 Pro. Despite choosing Vivense for their purported customer service and quality, this experience has significantly diminished my satisfaction as a customer.
Hello, We have received the feedback you sent to us via Şikayetvar. A detailed investigation will be conducted on the matter, and our resolution center will get back to you. Thank you for your understanding, and we wish you a good day. Best regards, Resolution Center
Hello Mr. Muammer, Our process has been completed. Due to the importance we place on customer satisfaction, feedback from our valued customers is very important to us. For any questions, suggestions, or opinions regarding Vivense, you can reach us. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center
