I’ve been using the Tats app for two years without any issues, but now I’m facing a major problem. The video solutions no longer open—they ask for my email and password. Even after logging in, I’m redirected to Vimeo, where there’s no relevant content or access to the videos I need. This is incredibly frustrating, as I rely on these videos regularly. Tats should ensure that their video solutions are accessible directly within the app without redirecting to unrelated platforms. I kindly ask you to resolve this issue immediately so users like me can access the content we’ve been promised. Please fix this problem as soon as possible.
I’m trying to watch the solution videos for the Maths 1 book, but I keep encountering errors. The platform keeps asking me to log in to Vimeo, but even after creating an account and logging in, the videos are marked as “private” and remain inaccessible. I’ve also tried logging in through the app, bu...
Hello, I hope you're having a good day. I'm writing to report a technical issue I'm experiencing with the OmeTV app. I use the app casually in my daily life, but recently, the camera function has completely stopped working. Every time I open the app, my camera doesn't activate—it just shows a black...
I have been wrongfully banned from Ome TV for the past two months, and my account remains inaccessible. The platform shows a "You are banned" message, despite me not violating any rules. I am incredibly frustrated with this unfair situation and the lack of resolution. I have waited patiently, but th...
Hello, I hope you're well. I’ve been using the OmeTV app regularly, but recently the camera suddenly stopped working. Now, whenever I try to use the app, it shows a black screen instead of turning on the camera. Because of this, I can’t use the app at all. This issue happened out of nowhere—I didn’...
I purchased a 1-month VivaVideo VIP membership on May 26, 2025, but as of June 5, 2025, the app says I don’t have VIP access and I can’t create videos. I paid for a full month, yet it’s only been 10 days, and I’m unable to use the features I paid for. I request that my VIP membership be reactivated...
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