Viagogo Sent Me a Fake Ticket With Someone Elses Name - Refuses to Refund Me

60

I bought a ticket from Viagogo and they sent me a fake ticket on another person's name and wrong purchase date. And when I called them they told me they would help but never called me back again. When I called them again they told me another team would investigate the issue andso on. Now I don't have the ticket and cannot get the refund. They are misleading people.

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