I purchased tickets through Viagogo, and they claim they have been sent, but I never received them. Every time I contact customer service, they give the same excuse, saying the tickets were "transferred." Yet, no tickets have arrived, and no one is actually helping me resolve this issue.
I have sent multiple emails, and instead of providing a real solution, they keep giving me the same scripted response, making it feel like they are just playing games with customers. This experience has been frustrating and exhausting.
I demand that Viagogo either send me the tickets immediately or issue a full refund. Enough with the excuses—fix this now!
My experience with Viagogo has been nothing but trouble. The tickets I purchased were supposed to be uploaded to my Passolig card, but they haven’t been uploaded, leaving me unable to use them. There is no way to reach a real person for assistance—customer service only responds via automated message...
I purchased tickets through Viagogo, but they were never delivered, leaving us unable to enter the match we had planned to attend. To make matters worse, Viagogo, not being Turkey-based, provides no accessible support through phone or email. Our money is wasted, and we are left without any means to ...
I purchased four tickets for the Fenerbahçe vs. Rangers match through Viagogo, but the tickets have not been uploaded to my account. I have received three separate emails stating that the tickets were transferred, yet every time I check my Passolig app, the tickets do not appear. I have contacted f...
I purchased tickets from Viagogo, expecting a seamless experience, but instead, I was scammed. When I arrived at the venue, I was denied entry because the tickets were fake. Despite paying full price, I couldn’t attend the event, and my money was essentially stolen. When I tried to contact customer...
I purchased a ticket for the Beşiktaş vs. Galatasaray match through Viagogo, expecting a smooth experience. Instead, it turned into a nightmare. The day before the match, and all the way until just one hour before kickoff, I was in constant contact with their English live support chat, trying to acc...
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