My experience with Viagogo has been nothing but trouble. The tickets I purchased were supposed to be uploaded to my Passolig card, but they haven’t been uploaded, leaving me unable to use them. There is no way to reach a real person for assistance—customer service only responds via automated messages, repeating the same unhelpful information. This lack of support is incredibly frustrating and unprofessional for a platform that handles event tickets. Viagogo, I demand an immediate resolution to this issue. Upload my tickets to my Passolig card as promised or provide a full refund. Your service is unacceptable, and I expect proper assistance without further delays.
I purchased tickets through Viagogo, but they never appeared in my Passolig account. My friend and I were excited to attend the match, but this issue has completely ruined our plans and mood. It feels like Viagogo is taking people’s money without delivering the tickets, and this is completely unacc...
I purchased tickets through Viagogo, and they claim they have been sent, but I never received them. Every time I contact customer service, they give the same excuse, saying the tickets were "transferred." Yet, no tickets have arrived, and no one is actually helping me resolve this issue. I have sen...
I purchased two tickets for the Galatasaray vs. Beşiktaş match from Viagogo for me and my son. I was told the tickets would be loaded onto the Passolig system, but no tickets were ever delivered. I had no choice but to buy new tickets directly through Passolig at the last minute. Viagogo took my mo...
I purchased a ticket for the Beşiktaş vs. Galatasaray match through Viagogo, expecting a smooth experience. Instead, it turned into a nightmare. The day before the match, and all the way until just one hour before kickoff, I was in constant contact with their English live support chat, trying to acc...
I purchased tickets through Viagogo, but they were never delivered, leaving us unable to enter the match we had planned to attend. To make matters worse, Viagogo, not being Turkey-based, provides no accessible support through phone or email. Our money is wasted, and we are left without any means to ...
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