I purchased The Crew 2 on Steam, but when I tried to launch the game, it redirected me to the Ubisoft account creation screen. I followed all the steps to create a new account, ensuring I met every requirement. The password was marked as strong, all fields were filled in correctly, and I agreed to the terms and conditions.
However, no matter what I do, the account creation fails, and I remain stuck on the same screen. This is incredibly frustrating as I cannot access the game I purchased. I expect Ubisoft to resolve this issue immediately and provide clear instructions or fixes so I can play the game. Please address this matter promptly.
I purchased Assassin’s Creed Unity on Steam, but I can’t log into the game because Ubisoft Connect refuses to accept my password—even though I’m entering it correctly. I tried resetting my password multiple times, but even after creating a new one, I still can’t log in. No matter what I do, the sys...
I purchased a game through Ubisoft, but I can’t even access my account to play it. Each time I try to log in, I’m met with issues, and despite numerous attempts to reset my password, no verification code ever arrives. This system is incredibly frustrating. The game is bought and paid for, but it’s c...
I’m trying to buy a game from Ubisoft, but I keep running into errors. The store won’t even let me enter my card details, and no matter what I try, I can’t complete my purchase. I attempted to buy the game through Ubisoft Connect, but the issue persists. There’s no clear reason why this is happenin...
Last week, I purchased Assassin’s Creed Valhalla on Steam and initially played without any issues. However, when I tried logging in over the weekend, Ubisoft Connect wouldn’t connect. My email and password are 100% correct, yet it refuses to let me in. I attempted to reset my password, but Ubisoft ...
I recently purchased a game from Ubisoft, but I’m unable to download it because the system requires me to log in. When I try to log in, it won’t let me, so I’m stuck unable to access the game I just paid for. It’s only been 10 minutes, but I’m already frustrated and considering requesting a refund. ...
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