Uber Driver Account Closed After Wrong Photo Verification Request Review

November 21, 2025 7:10 PM54

On 16.11.2025, my Uber driver account was closed on the grounds of “account sharing.” However, I have never shared my account with anyone. A driver who works with me forgot to switch to his own account and accidentally submitted a face/photo verification through my account, and after this mistake my account was deactivated. I explained the situation in detail through the in-app support system, but my account was not reopened and the issue remains unresolved. I believe the problem did not originate from me but from this accidental action carried out within the app. I request that my account be thoroughly re-examined, taking into consideration all my records and photo verifications, and that my Uber driver account, which I believe was closed unfairly, be reactivated.

Comments

Similar Complaints

Uber Account Wrongfully Deactivated After Face Recognition Error

September 23, 2025 8:39 PM61

I have been an Uber user for about 5 years and had never experienced any problems until now. On September 13, in Ataşehi...

1

Unauthorized Charges on My Uber Account, No Refund Provided

September 28, 2025 11:57 AM57

On September 22, 2025, at 11:23 PM, two separate charges of ₺233 and ₺5.80 were made from my Uber account without my kno...

Instagram Account Disabled Without Warning - No Response To Appeals

November 21, 2025 11:08 PM239

My personal Instagram account, which I had been using for about 3 years, was suddenly closed on 21 October 2025 without ...

I Can’t Access My BlaBlaCar Account After Vehicle Upload Block

August 1, 2025 9:28 AM142

My BlaBlaCar account has been blocked, and I’ve been waiting for a resolution for quite some time now, but nothing has c...

Instagram Personal Account Permanently Closed As 'Fake': Need Unban

October 1, 2025 9:09 PM99

My personal Instagram account (@e***) that I have been using for a long time was closed on September 30, 2025, on the gr...