On 16.11.2025, my Uber driver account was closed on the grounds of “account sharing.” However, I have never shared my account with anyone. A driver who works with me forgot to switch to his own account and accidentally submitted a face/photo verification through my account, and after this mistake my account was deactivated. I explained the situation in detail through the in-app support system, but my account was not reopened and the issue remains unresolved. I believe the problem did not originate from me but from this accidental action carried out within the app. I request that my account be thoroughly re-examined, taking into consideration all my records and photo verifications, and that my Uber driver account, which I believe was closed unfairly, be reactivated.
I have been an Uber user for about 5 years and had never experienced any problems until now. On September 13, in Ataşehir, Istanbul, the Uber app asked me to take a photo for face recognition. At that moment, my phone froze due to overheating, and I couldn’t take the picture. I then tried using the ...
On September 22, 2025, at 11:23 PM, two separate charges of ₺233 and ₺5.80 were made from my Uber account without my knowledge, totaling ₺238.80. At that date and time, I definitely did not take any ride. My account is solely mine and has never been shared with anyone else. Since noticing the issue...
My personal Instagram account, which I had been using for about 3 years, was suddenly closed on 21 October 2025 without any warning or explanation. All my friends, important messages, and valuable photos were on this account, and it was one I actively used in my daily life. Before my account was clo...
My BlaBlaCar account has been blocked, and I’ve been waiting for a resolution for quite some time now, but nothing has changed. I suspect the reason for the block is that I accidentally uploaded the wrong vehicle information. Since then, I haven’t been able to access my account, and the issue remain...
My personal Instagram account (@e***) that I have been using for a long time was closed on September 30, 2025, on the grounds of being a “fake account.” When my account was suspended, I did not take the situation seriously and mistakenly submitted an invalid document, which I believe led to my accou...
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