Uber terminated my account without any explanation, how can I easily restore my account?

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Xolvie
Xolvie Resolution Specialist December 31, 2024 4:53 pm

If Uber closed your account for no reason, the first thing you should do is contact Uber Support through the Help Center (https://help.uber.com/).

You can use the app's "help" part, email [email protected], or X (@Uber_Support) to get in touch. Riders can also call Uber's customer service in some places.

In the U.S., for example, you can call 1-800-593-7069 for general help or 1-800-285-6172 for serious safety issues.

To get your account back, you'll need to clearly explain what happened, include your registered email address, and ask for information about why your account was terminated.

If you think that being deactivated was an error, you can make an appeal through the Help Centre and include any evidence that you think will help your case.

Uber usually responds to these kinds of requests within a few work days, but this can change depending on where you are.

For urgent matters, getting in touch with Uber through social media may get you a faster answer. Make sure your account follows Uber's community standards.

To avoid problems in the future, keep your profile and payment information up to date.

If you appreciate these tips, feel free to share your thoughts in the comments.

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