My phone number is banned on Uber, how can I resolve this?

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Xolvie Resolution Specialist December 31, 2024 4:56 pm

If your phone number is banned on Uber, resolving the issue typically requires contacting Uber Support directly.

Begin by visiting the Help Center (https://help.uber.com/) or using the in-app help feature. Select a relevant category like "Account and Payment Options" and explain the issue.

Be clear about when and how the ban occurred, and request a review of your account.

If you cannot access your account due to the ban, email Uber at [email protected] or reach out to their social media support team, such as X(@Uber_Support), for assistance.

Provide your full name, registered email address, and phone number. If the ban was due to a violation, acknowledge the issue and explain how you’ll comply with Uber’s guidelines moving forward.

If the ban persists despite efforts, consider using a new phone number and email to create a fresh account. However, ensure this complies with Uber’s policies to avoid further complications.

For significant disputes, you may consult consumer protection agencies in your region.

Have more to contribute? We'd love to hear from you in the comments.

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1 Comment

youssef

November 18, 2025 1:57 pm

My number on Uber got blocked, so I can’t make any requests, and I want to resolve it.

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