5
Resolved

Lost Item in Uber Taxi Istanbul, No Response From Support

Esra
Esra
Uber
September 27, 2025 9:59 PM36
Esra's Thank You Message
Thank you for delivering my product.

On Saturday, September 27, at 11:49 AM, I used the Uber Taxi service in Istanbul. At the end of my ride, I realized that I had forgotten my child’s coat in the car. The driver’s name was Mr. O***. Since then, I have tried multiple times to contact Uber through the support section of the app, but I have received no response at all. The help center does not answer, and I am unable to recover my lost item.

I request that the coat be located and returned to me as quickly as possible, and I expect an urgent response from Uber regarding this issue. I ask that my problem be resolved without further delay.

Esra
Esra
October 2, 2025 7:56 AM

Thank you for delivering my product.

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