Resolved

Lost Item in Uber Taxi Istanbul, No Response From Support

36
Esra's Thank You Message
Thank you for delivering my product.

On Saturday, September 27, at 11:49 AM, I used the Uber Taxi service in Istanbul. At the end of my ride, I realized that I had forgotten my child’s coat in the car. The driver’s name was Mr. O***. Since then, I have tried multiple times to contact Uber through the support section of the app, but I have received no response at all. The help center does not answer, and I am unable to recover my lost item.

I request that the coat be located and returned to me as quickly as possible, and I expect an urgent response from Uber regarding this issue. I ask that my problem be resolved without further delay.

Esra
October 2, 2025 7:56 AM

Thank you for delivering my product.

Comments

Similar Complaints

Uber Taxi Charged Without Ride, Refund Still Missing

67

On September 18, 2025, around 7:00 PM, I requested a taxi through the Uber app using my bank card. The taxi drove right ...

Uber Driver in Istanbul Charged Me Twice, Cash and Card Payment

88

On September 26, 2025, between 5:00–6:20 PM, I took an Uber Taxi from Zeytinburnu to Istanbul Airport. Although I select...

Uber Driver Delayed Ride, Trip Cancelled - Request Action

41

On 04.12.2025 at around 08:35, I requested a taxi via Uber from Ankara, Çankaya. The driver who accepted my request was ...

Uber Charged 100 TL for Canceled Ride in Izmir, Refund Not Received

49

On September 24, 2025, I requested a car through the Uber app in Çiğli, Izmir. After waiting a long time with no cars av...

Uber's Lack Of Support

102

I had booked a ride to Antalya airport, scheduled for 0450, to catch a flight. Unfortunately, the driver did not arrive ...