We've been without internet for 3 days, and Türk Telekom customer service says they cannot assist as they don't understand. The worst company to date. The customer care said they would send a team 3 days ago, and now when we called, they say there is no team, and they are short of staff, therefore no assistance can be provided. They say we should use mobile data to run the office.
The internet service provided by Turk Telekom is extremely poor, with frequent interruptions that sometimes last more th...an a day, and even when it does work, the connection is weak. I called customer service and, on the rare occasions they decide to take your call, they offer no explanation for why
Never try Turkcell or Superonline, whether for mobile service or home internet. As a Turkish man, I can't express how he...lpless I feel right now. I’ve had no connection for the last 3 days, I can't join my meetings, and nobody seems to care. All I keep hearing is, "They will call you in 24 hours." It
Under my Turkcell Superonline Standalone 100 Mbps internet subscription, I have not received any internet service for ab...out three months at my address. I constantly get the “faulty port error” warning, and despite submitting multiple fault reports during this period, no authorized person has address
I switched to Türk Telekom for international communication, but it left me ...stranded, arrived to find my Türk Telekom line dead. My entire trip was dis
I purchased Türk Telekom's fiber internet service. They said, "Your infrastructure is ready, we will come and install it...," and scheduled an appointment for two weeks later. However, they didn't even provide a specific time, just said, "We can come on a weekday anytime between 11 AM and 6 PM, so wait