Never try Turkcell or Superonline, whether for mobile service or home internet. As a Turkish man, I can't express how helpless I feel right now. I’ve had no connection for the last 3 days, I can't join my meetings, and nobody seems to care. All I keep hearing is, "They will call you in 24 hours." It’s been the same response for 3 days, despite over 30 call attempts.
There’s no internet with Superonline. Even though it was extremely difficult to reach the phone number supposedly assign...ed for reporting technical issues, they still didn’t provide a solution. Every step has been tried one by one. I even restarted the system multiple times and reset the modem, just
I have been a Turkcell Superonline internet customer for a long time. For weeks, I have been experiencing serious proble...ms with my internet connection. I have called customer service multiple times, but every time I am told “the teams will come” or “the problem is with Türk Telekom,” and nothing is
"It's nice to produce a temporary solution... I want a permanent solution, I am waiting for the glass fiber cable renewal process..."
Under my Turkcell Superonline Standalone 100 Mbps internet subscription, I have not received any internet service for ab...out three months at my address. I constantly get the “faulty port error” warning, and despite submitting multiple fault reports during this period, no authorized person has address
Turkcell's internet is not working properly and is extremely slow. We call every day, but there is no solution. They cha...rge a fee to create a cancellation request or a trouble ticket. We are paying for an internet service that we cannot use. It is so slow that we cannot even access WhatsApp. There i