West Lingerie is mistreating its customers! I bought a Le Jardin brand bra from West Lingerie on the Trendyol platform on April 17, and it was delivered. When I opened the box, I immediately realized that it had nothing to do with the brand I usually wear and that it would be too small for me, so I wanted to return it. However, they rejected my return because I had opened the hygiene seal. How am I supposed to know if it fits me without opening the package? There is neither a return nor an exchange option, and my money has basically gone to waste. On top of that, the seller clearly does not care and is not someone I would ever recommend. West Lingerie, based in Izmir, is one of the most careless and indifferent sellers I have ever dealt with. Trendyol also does nothing to protect its customers!
the other day, I bought a lingerie item from Rozen Lingerie through Trendyol, but unfortunately, the size didn't quite work out for me. I quickly initiated a return request, following all the necessary guidelines. Unfortunately, much to my disappointment, the return was denied for a rather ridiculo...
I recently purchased a swimsuit from Medipek, a seller on Trendyol, which I received on June 21st. The product arrived without a hygiene protection seal or tag, simply placed in a clear plastic bag. I had to open the bag to inspect the item. Upon noticing that the size seemed small, I requested a re...
I placed an order through Trendyol from a seller named Vesantia. When the product arrived, I tried it on and realized it didn’t fit. Without using it at all, I carefully packaged the item and initiated a return. I even took detailed photos beforehand to document its unused condition. However, the se...
I ordered a 900 ml thinner from the T***** Y*** Decoration store on Trendyol, adding a 320 ml product to qualify for free shipping. The total was 245 TL. When the products arrived, the seller sent a 220 ml product instead of the 320 ml one to qualify for free shipping. I wrote to Trendyol assistance...
I recently purchased a spaghetti strap bodysuit from Trendyol, but the color was completely off—a dull, broken sky blue. Without even opening the package, I returned it, but they rejected my return, claiming the product had been opened. I contacted customer service and explained the situation. They ...
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