I recently purchased a swimsuit from Medipek, a seller on Trendyol, which I received on June 21st. The product arrived without a hygiene protection seal or tag, simply placed in a clear plastic bag. I had to open the bag to inspect the item. Upon noticing that the size seemed small, I requested a return.
However, the seller didn't even bother to respond. When I explained the situation to Trendyol's assistant, the company's excuse was that they don't accept returns on hygiene products. But as a customer, how am I supposed to know if a product sent without a hygiene seal and tag hasn't been used before?
Trendyol is too big a company to continue working with sellers like this. I urgently request that appropriate action be taken in this matter.
the other day, I bought a lingerie item from Rozen Lingerie through Trendyol, but unfortunately, the size didn't quite work out for me. I quickly initiated a return request, following all the necessary guidelines. Unfortunately, much to my disappointment, the return was denied for a rather ridiculo...
I recently purchased a spaghetti strap bodysuit from Trendyol, but the color was completely off—a dull, broken sky blue. Without even opening the package, I returned it, but they rejected my return, claiming the product had been opened. I contacted customer service and explained the situation. They ...
I purchased three packs of 750ml Palmolive shower gels from the seller "Kişisel Bakım Merkezi" on Trendyol. The shipping package was haphazardly filled and got damaged during transit, resulting in one of the products being missing. When I contacted Trendyol customer service, they asked me to inform ...
West Lingerie is mistreating its customers! I bought a Le Jardin brand bra from West Lingerie on the Trendyol platform on April 17, and it was delivered. When I opened the box, I immediately realized that it had nothing to do with the brand I usually wear and that it would be too small for me, so I ...
I purchased a silicone egg mold from Trendyol, but it was too small, causing the egg to leak from the bottom and rendering it unusable. I tried to return the item since it didn’t function as I had hoped, but my request was rejected because they stated the product had been used. I received it back, s...
Comments