On May 13, 2025, I purchased a pair of Palmia Jewelry Accessories Baguette Diamond White Silver Earrings from Trendyol. As shown in the photos I’ve attached, the product description clearly stated that it was made of 925 sterling silver. When the product arrived, I opened the package in front of the delivery personnel and saw that the earrings were not 925 silver but steel. I immediately created a return code and handed the product back to the courier. However, the item was sent back to me, and I was forced to pay a total of ₺120 in shipping fees—₺80 for the initial shipment and ₺40 upon return. Palmia Jewelry is misleading customers with false product descriptions, causing financial loss, and making them pay for return shipping. Trendyol, on the other hand, does nothing to support its customers. I truly cannot understand this logic.
I bought a pair of shoes on April 3, 2025, through Trendyol, and I truly regret the experience. After just a few wears—maybe the third or fourth time—I noticed a clear manufacturing defect. The structure felt off, and it was obvious something was wrong with the build. I sent the shoes back, hoping f...
On April 16, 2025, I purchased a product sold directly by Trendyol, and it was shipped the same day. On April 17, Trendyol Express marked it as out for delivery and sent me the tracking code via SMS. Just one minute later, I received another message saying they couldn’t reach me. I was at home waiti...
Dear Sir/Madam, I am writing to file a complaint regarding my recent purchase from Trendyol. I ordered two iPad cases and one Realme 12+ 5G phone case. However, only the Realme phone case was delivered. The two iPad cases were never included in the package. Additionally, one day after my purchase, I...
Trendyol constantly causes problems for its customers. I made a purchase from Trendyol for ₺900, and the products were delivered to me. I requested an exchange, and Trendyol processed the return and shipped the products back accordingly. The seller approved the return as well. However, I still have ...
On November 2, 2025, I placed an order from the Trendyol store for a Philips 5500 Series LatteGo Fully Automatic Espresso Machine (EP5543/80). My order was canceled the next day without any reason being stated. Although 10 days have passed, my refund has not been made, and the product charge has app...
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