4
Resolved

Trendyol Sent Me Iluvia Sunscreen With No Label That Gave Me Acne After Use

Trendyol Sent Me Iluvia Sunscreen With No Label That Gave Me Acne After Use
Trendyol Sent Me Iluvia Sunscreen With No Label That Gave Me Acne After Use
Trendyol Sent Me Iluvia Sunscreen With No Label That Gave Me Acne After Use
March 27, 2025 11:28 AM54
Berna's Thank You Message
I received a response and was told that a new product would be sent, but my skin is currently in very bad condition. I really hope it’s not because of the product I used.

I purchased the Iluvia tone-evening sunscreen from a seller called “the gleam” on Trendyol. The product showed up in a simple box, completely devoid of any branding, labels, or information whatsoever. This raised immediate concerns for me since I had looked at the reviews beforehand, and it appeared that everyone received a properly labeled product. The version I got was completely different from what was promised—it had a rough texture and an overpowering paint-like odor that was difficult to overlook. After using it just once, I ended up with acne on my face, which has never happened to me with any sunscreen before. This reaction was quite surprising, especially since I don’t have sensitive skin. This experience made me feel deceived and entirely doubtful about the product’s genuineness. I will not be buying from this seller again.

Berna
March 30, 2025 2:11 PM

I received a response and was told that a new product would be sent, but my skin is currently in very bad condition. I really hope it’s not because of the product I used.

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