I purchased a hair removal device on Trendyol. It had nearly 30,000 reviews, and the top ones were positive. I thought, "It must be a good product, so I'll buy it." The device I bought was supposed to have 999,999 flashes. When I used it, the flash count dropped to 999,980. The second time I turned it on, the flash count had dropped to 114. I turned it off and tried again an hour later, and it showed 999,999 again. They are refusing my return. Since it’s a hygiene product, they claim there’s nothing they can do. They sent it back saying, "The product works fine." The seller has caused issues for so many people, yet they ignore complaints because they’re good at promoting their product.
I purchased a laser hair removal device. It was clear as day that the packaging had been tampered with and there were smudges on the cover of the prod...
I purchased a Philips laser hair removal device through Trendyol for ₺13,000, and I still have the invoice. After using it without any issues for about five months, the device malfunctioned, so I contacted the authorized service center. Upon inspection, the service determined that the product was co...
I bought the product with delivery number 8504109469 from the Trendyol seller and it arrived damaged. I returned it to the Trendyol courier company with the return code. I bought it from a different seller at the same time. I returned a product with delivery number 8484275214 by providing the correc...
I purchased a Wahl brand hair clipper for ₺3,848 through Trendyol. On the day it was delivered—before even bringing it home—I submitted a return request, stating that I didn’t like the product. The clipper blades weren’t as expected and the body was made of plastic (a photo of the product is attache...
Trendyol watches from the sidelines as its customer suffers, doing nothing to help. I purchased a product from the Trendyol shopping site that turned out to be defective, and I wanted to return it. I sent the item, worth thousands of ₺, back to the seller, who kept it for almost a month, claiming it...
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