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My Trendyol Order Was Sent Incomplete

My Trendyol Order Was Sent Incomplete
My Trendyol Order Was Sent Incomplete
My Trendyol Order Was Sent Incomplete
My Trendyol Order Was Sent Incomplete
June 27, 2024 12:18 PM56

On June 20, 2024, I ordered "Favors Watch 8 Ultra Black Smart Watch Search" for 297,44 Tl with Delivery No: 8490832084 because Trendyol's "Favors" store was offering a discount. My order was simply thrown into a thin cargo bag and shipped. When I opened the package, I assumed there would be a problem because the box was open, whereas the original watch box should have been closed with nylon shrink wrap. I still wear this watch; I've purchased several from various websites for my wife, friends, and others who see it; I'm very familiar with the watch and its features, and I order as many as I need. The original box would have been closed (nylon covered), and I would have opened it myself; however, the box that arrived to me was open, and it was simply thrown into the cargo package and sent. The watch does not have an adjustment button (also known as a crown button in the past), so I added one in the pictures. Also, the screen is not 1.99 inches; it is quite small. The product is not the one advertised on the product page, and a different small watch with missing parts was placed in the box and shipped. I believe the store made these mistakes on purpose, sending me a different watch with missing parts and a different watch that had been returned. I returned the watch, and now I'm asked to wait 21 days. The watch has obvious flaws, including missing parts and a different product. When it arrived, I had already called Trendyol customer service to notify them. That's why I called twice. Regardless, the defect and shame, which do not require such an examination, are officially GO.

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