For about 2 months, I have been unable to withdraw the €450 balance from my TransferGo mobile app account (Account No: TG2286080). Each time I try to withdraw, the system does not allow it, and despite contacting customer service multiple times, I am only told to wait. I have already submitted all the requested documents and answered every question completely. However, despite the time that has passed, no solution has been provided, and my money has still not been transferred to my account. I request that this issue be resolved as soon as possible and that my €450 balance be paid to me.
On November 10, 2025, I requested a €850 money transfer to my Enpara account through the TransferGo application. Although the transaction was supposed to be completed within a few hours, today is the third day, and the funds still haven’t arrived. The transfer reference number is #62489830. Because...
Hello, I’m extremely disappointed with TransferGo. They failed to deliver the money I transferred, even though the promised delivery date has already passed. It’s been days, and the funds still haven’t reached the recipient’s account. I trusted this platform based on its advertised speed and reliabi...
I sent money to Turkey through TransferGo, but it's been stuck in an intermediary bank for five months now. Despite repeatedly contacting customer service, no solution has been provided. Each time I call, I’m told they’re "working on it," yet there’s no progress, and I still don’t have my money. Thi...
On Thursday, August 31, I initiated a transfer of 1,495.2€ from my Expatrio account to my bank account in Turkey. TransferGo stated that the funds would arrive within 2–3 days, but even after several days, the money has not been credited to my account. What makes this worse is the lack of proper upd...
I attempted a money transfer through TransferGo, but the transaction has not been completed. When I called both the Turkey and Germany contact numbers, the same person answered and assured me they would handle the issue immediately. However, it’s now been over a week, and there’s still no progress o...
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