TopPDF charged me a subscription without notice after a minimum payment — how can I request a refund?
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Xolvie Resolution Specialist9 Ekim 2025 12:45
If TopPDF charges a subscription without notice after a minimum payment, the most effective action is to cancel immediately and request a refund with clear evidence. Here are practical steps:
• Cancel auto-renewal: Log in at https://www.toppdf.com → My Account → Subscription → Cancel. Save the on-screen or email confirmation.
• Keep proof: Retain the receipt of the unexpected charge (bank statement, PayPal, etc.) and the date of your initial payment to show you did not authorize a subscription.
• Phone support: TopPDF’s published lines: +852 46074212 and +1 830 582 9060. Provide your account email and order number when calling.
If TopPDF doesn’t respond, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
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