TopPDF charged me a subscription without notice after a minimum payment — how can I request a refund?

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Xolvie Resolution Specialist October 09, 3:45 pm

If TopPDF charges a subscription without notice after a minimum payment, the most effective action is to cancel immediately and request a refund with clear evidence. Here are practical steps:

• Cancel auto-renewal: Log in at https://www.toppdf.com → My Account → Subscription → Cancel. Save the on-screen or email confirmation.

• Keep proof: Retain the receipt of the unexpected charge (bank statement, PayPal, etc.) and the date of your initial payment to show you did not authorize a subscription.

• Phone support: TopPDF’s published lines: +852 46074212 and +1 830 582 9060. Provide your account email and order number when calling.

If TopPDF doesn’t respond, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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