Today at 18:30, I noticed an unauthorized transaction of ₺1600 taken from my Papara account under the name Toppdf. This payment was carried out without my knowledge, consent, or approval. Before the withdrawal, I did not receive any confirmation request, verification message, or notification. The only alert I received came after the money had already been deducted, simply stating that the payment was “completed.”
This is the first time I have faced such an issue, and it is unacceptable. Although my account showed that a membership was still active, I canceled it immediately after noticing this unauthorized charge. I contacted both Toppdf and Papara customer service to report the problem, but so far I have not received any response. The Papara transaction ID for this payment is 4292848088. There was no warranty, no agreement, and no service connected to this withdrawal, yet a total of ₺1600 was unfairly taken from my account.
I am demanding the immediate cancellation of this unauthorized charge and a full refund of the ₺1600 deducted from my Papara account. Toppdf must resolve this issue quickly and ensure no further payments are processed without my consent.
On August 22 and 23, 2025, two unauthorized transactions were made from my Papara Card, listed as “CTOOLAI*X+18888688954” and “CTOOLAI*Z+18888688954”. The first charge was ₺1,599, and the second was ₺5, both categorized under Mastercard digital sales. I have no connection whatsoever to these transac...
I used TopPDF only to merge a PDF file and knowingly paid a one-time fee of ₺5. To my surprise, shortly after that transaction, I noticed that ₺1600 had been withdrawn from my card without my knowledge or approval. At no point did I sign up for a subscription or authorize such a high charge. I had n...
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On the night of August 6, I purchased a one-time service from Toppdf for ₺5. That payment was clear, and I approved it. However, to my shock, an additional ₺1599 was later withdrawn from my account without my knowledge or consent. During the purchase, there was absolutely no mention of a subscriptio...
I used the website TopPDF.co only once to convert a single PDF file and paid the small fee required for that one-time service. However, without my knowledge or approval, a subscription was secretly initiated, and shortly after, ₺1600 was withdrawn from my bank account. At no point was I presented wi...
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