TopPDF renewed my plan automatically and charged me again — how can I cancel and get my money back?
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Xolvie Resolution Specialist October 20, 7:33 pm
If TopPDF renewed your plan for you and you want to stop, log in to your account, go to Membership Plan, and click Cancel Subscription. This will stop TopPDF from renewing your plan automatically in the future.
When it comes to refunds, their policy says that you can only get them for first-time orders and not for charges that come up after the service has been activated.
If you think the charge wasn't authorized or that you didn't agree to it, email their support and keep a copy of the transaction and your rejection as proof.
If you subscribed through a third-party platform like Google Play or the Apple App Store, you'll need to use their subscription management tools to cancel or get your money back instead of going to the TopPDF website.
If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.
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