The North Face Shoes Cause Extreme Sweating—Uncomfortable to Wear
I purchased a pair of The North Face shoes from Etichet at Ankara Optimum Mall about three months ago. Since I own multiple pairs of shoes, I’ve only worn these a few times. However, I quickly noticed that they cause excessive sweating, making them extremely uncomfortable to wear for long periods.
I also own a The North Face jacket, which I am very satisfied with, so I expected the same level of quality from their footwear. Unfortunately, that has not been the case. I contacted the store, and they suggested sending the shoes for inspection.
I hope The North Face stands behind its product and resolves this issue properly. Has anyone else experienced this? I expect a fair resolution and do not want to be left with an unusable pair of shoes!
The complaint about sweating in the shoes does not change depending on the weather conditions. I tested it even when the weather was very cold, and unfortunately, it's the same situation. It's a very uncomfortable sweating. Dear The North Face, whose jackets I use with pleasure, please do not damage my loyalty to your brand. Please resolve my grievance.
Unfortunately, the relevant brand did not offer a solution and did not get in touch. They did not stand behind their defective product. Honestly, I wasn't expecting this much.
It was not befitting of The North Face brand. They did not respond, they did not offer a solution! They have the mentality of selling the product and not caring about the rest. They lost a customer... Shame on them.
We have overestimated The North Face brand! They have nothing to do with corporate identity, after-sales support, customer satisfaction, etc.! They did not get in touch... They will probably send their defective products back to the store. They will copy-paste something like 'no defect was found'...
Despite more than 2 weeks passing, they have not contacted me through any channel from the relevant brand!
The North Face, don't you have policies like contacting, making explanations, and standing behind your product?
The North Face, unfortunately, you failed in after-sales service, standing behind the product, customer satisfaction, etc.!
Unfortunately! They neither called nor asked! They act as if the product is not theirs...
The North Face, it's been 3 weeks, taking responsibility for a defective product, ensuring customer satisfaction, communicating, calling even once shouldn't be this difficult!
The North Face, Still hasn't provided a response! It's been about 1 month. Unfortunately, they have no understanding of after-sales service or customer satisfaction!
The North Face, It has been exactly one month as of March 18th! Unfortunately, you did not call during this period. Haven't you finished examining your defective product yet?
The North Face, It's been over a month, or have you appropriated the shoes? What is the process, you haven't provided any information?
The North Face and Etichet What is the process, you have not provided any information. It has been over a month. For both companies, customer satisfaction, after-sales service, etc., do not seem to matter. I condemn this attitude.
The North Face, Etichet It's been over a month, still no explanation or response! Haven't you conducted an investigation in this much time? The flaw and defect must be obvious if you couldn't decide... I'm afraid that after all this time, you'll respond by saying no flaw or defect was found.
The North Face, In light of your indifferent attitude, I have decided not to shop from you again. Even the jacket I used to love now feels repulsive to me.
The North Face, Despite the passing of over a month, they remain silent. During this time, they neither called, nor sent an email, nor a message...
