Tesco delivered damaged goods in my online order, what is the best way to get a refund?

If you have damaged goods from Tesco, you might want to return them for a check-up. Pack your items securely to avoid any damage while they're being sent back.

When you ask for a solution, make sure to say if you want your money back or a new item. If you're asking for a refund, don't forget to add the shipping costs in your request. If you decide to get a replacement, just check with Tesco to make sure the new item will show up on time and in good shape.

Make sure to jot down all your chats with Tesco, noting the dates and the names of the people you talk to. If you're not happy with the solution, ask to talk to a supervisor or manager to make sure your concerns are taken care of.

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