Bonus Campaigns for Your TEB Travel and Accommodation Expenses

Hello, within the scope of TEB Bank's "400 TL Bonus for Your Travel and Accommodation Expenditures" campaign valid between 7-23 June 2024; I applied for campaign participation. 3550 TL on different days via TEB Mobile Banking application (CEPTETEB SUPER) via "turna.com" travel agency. and 3450 TL. I bought a flight ticket. Even though I met the campaign conditions, the 400 TL Bonus was not loaded. When I talked to the TEB customer service representative about this issue on 05.07.2024, the customer representative stated that the reason why the bonus was not loaded was that the spending was not made with the TEB bonus-enabled POS device. Can you imagine, turna.com TEB Bank sells flight tickets via mobile banking, but it does not do this from the TEB bonus POS device. Even the flight ticket I bought through "TEB mobile banking" cannot be redeemed via TEB Pos device. Could this be the case? I wonder which other bank could have such a situation? TEB Bank is running a campaign, but I make the payment through its own mobile application through its own bank, but you still cannot meet the conditions. TEB Bank is running a campaign, but unfortunately it does not have the ability and power to make payments through its own mobile application, even from its own POS device. That's why I canceled my credit card immediately. If you are also considering working with TEB, I think it would be good for you to do a good research if you are considering using the TEB credit card.