Hello. I went for what was supposed to be a two-day stay, but from the very beginning, there were serious problems. When I first arrived, I waited at the gate for 45 minutes. I had made the reservation through Tine House, and they told me there was a bungalow available. They said the other units were under renovation and being painted, but when I initially refused, they somehow said “okay” and let us proceed.
When we arrived and checked the place, there was absolutely no painting or renovation happening. In addition, I went there for a vacation, yet there were three young men staring at us in a very uncomfortable and inappropriate way. How can a professional, corporate company work with businesses that operate like this?
When we tried to bring our belongings inside, I checked the water and realized there was no hot water. When I called, I was told “we’re checking it right away,” but for the next two hours, no one answered my calls or messages. The next morning, I packed up and left immediately. It truly wasn’t worth it at all.
Is the money I paid rightfully earned? Absolutely not. I am asking you to seriously look into this matter, because I have clear evidence—I am not making this up. I have messages, call logs, and records of everything. I strongly request your attention to this issue. Anyone planning a vacation should take this into consideration, because we were clearly wronged.
We stayed at FS Bungalows Hotel between September 27 and September 30 with reservation number e3654239, booked through Tatilox. However, we encountered multiple issues starting from the very first day. Most notably, hygiene conditions were poor; both the room and pool cleanliness were far below expe...
We made a room reservation at 33 Bungalows Mersin for check-in on October 11 and check-out on October 12. We completed the reservation through the Tatilox website and paid a total of $508, with part of the payment made by credit card and the remainder by bank transfer. During our stay, the electrici...
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