Tango Live Identity Verification Failed and I Can't Withdraw My Funds

I am having problems with the identity verification process in the Tango Live application and, as a result, I have not been able to make withdrawals since yesterday. Every time I try to withdraw my balance the system shows an error message saying that the verification has failed and that unfortunately my identity could not be verified. I have already tried to contact Tango Live technical support about this situation, but I have not received any response so far. I request that my identity verification be reviewed again and resolved as soon as possible and that withdrawals be enabled on my account so I can access my funds.