Tango Live Age Verification Blocks Account and 1800 Coins

Today in the morning, while trying to use the Tango Live service, my ID was not accepted and I was stopped because of an age restriction on the verification screen. I am old enough to use the service, and I submitted my ID correctly, but on the verification screen even my name is not shown properly and the system still does not activate my account. The ID and account are in the name Nikita, but despite this, the system keeps asking for age verification without giving a clear explanation, and there is also no help center or support option visible inside the Tango Live application that I can use to contact the company. In my account there are also 1800 coins, which I cannot use because my ID and account are blocked by this age‑verification problem. I kindly request that my ID and account in the name of Nikita be checked again as soon as possible, that my profile be corrected so that my name and details appear properly, and that my account be activated so that I can use my 1800 coins. I am in a financially difficult situation, so I especially ask you to resolve this issue quickly or clearly explain what I should do to solve it.