I have been experiencing a persistent problem with age and identity verification on my Tango Live account. Although my account is not suspended, every time I try to verify, I receive the message “We couldn’t verify your identity.” I am over 18 and have entered my correct personal information each time, but the verification still fails. I am using Tango Live from Madagascar, and I have repeatedly tried to complete the verification using my National ID card (CIN). Despite following the instructions and being willing to resubmit my ID and selfie, the system continues to reject my verification without providing a clear reason. I reached out to Tango Live support both via email and through in-app support. However, I only received automated responses such as “We are passing your reviews,” and I have not received any real human response or any effective solution so far. I kindly request that my case be reviewed manually by a real person and that my account be successfully verified if everything is in order. If, for any reason, my verification cannot be approved, I would like to receive a clear written explanation stating why it is being rejected and what exactly I need to correct so that I can pass the verification process.
I have been trying to verify my Tango account on my Android phone for the last 3 days using my national ID card, but the system keeps rejecting my verification with the message that the information does not match. I am entering my details correctly and using a valid national ID, yet the verification...
My Tango account has been suspended because of age verification issues. I have reached out to Tango customer support multiple times, yet I am not receiving any responses from the support team. I kindly ask for your support as a fellow human. Each time I reach out, the automated system informs me tha...
My Tango account has been suspended due to age verification. I have contacted Tango customer support many times, but the support team is not responding. Please provide your support as a human being—every time I reach out, the automated system says, "We are passing your reviews," but I never receive ...
Please help me recover my Tango account. My account has been suspended for no reason and without any notification from Tango. When I try to verify my account, it shows a message saying, “Please verify your age to continue using the account.” The status shows that the account has a verified badge and...
I have been experiencing a serious payout issue with Tango Live for quite some time. Whenever I try to withdraw my balance from my account registered under c********@gmail.com**, I receive the error message “Your account is not verified.” Despite uploading my government ID for verification, I have n...
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