My Tango earnings disappeared after an app update, how can I recover my balance?

If your Tango earnings disappeared after an app update;

• Contact Tango support immediately via in-app support or official email and explain that your earnings balance disappeared after updating the app
• Provide your username/ID, approximate missing amount, update date/time, app version, and screenshots showing the balance issue

Ask them to;

• Check your earnings ledger and transaction history for sync or display errors
• Confirm whether the balance is temporarily hidden, under review, or affected by a system update
• Restore the missing earnings or explain the exact reason for the discrepancy

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.