I ordered some goods from Swiggy's grocery service, however soon after payment the delivery guy called to inform my home couldn't be served. My address is right within their delivery range and past orders have been placed without problems. Customer service told me the order was cancelled and denied a refund citing vague restrictions. The order details had disappeared from the app, without any trace. I sent Swiggy screenshots of my address and payment confirmation, but they haven responded to my emails or calls. It aggravates me this lack of responsibility and service. Should unsolved issues arise, I will forward the topic further and caution Swiggy users.
I made an order on Swiggy, giving them the precise address along with all the necessary location details. Even so, the order got cancelled because they said they “could not locate the address.” Just 10 minutes ago, another delivery partner from Swiggy dropped off a different order at the same addres...
My recent experience with Swiggy was really disappointing when I ordered a cake for a family celebration. The order was prepaid, and at first, everything looked good. After some time, I got a call informing me that there was a delay with my order. They offered me two choices: either wait for the del...
On November 17, 2024, at 21:35, I placed an order for shoes through the SuperStep website, adding extra products to meet specific campaign conditions. On November 23, 2024, at 14:52, I received a call from SuperStep asking if I wanted to cancel the order or wait because of a delay. I clearly stated ...
On May 29, 2025, at 4:44 PM, I entered my card details through the app on my phone to purchase a New Balance t-shirt, and ₺1,678.90 was withdrawn from my card. However, the product does not appear in my orders. I submitted a support request explaining the situation, and I was asked to share the firs...
I placed an order through SuperStep Online on October 19, 2025, but as of November 3, 2025, my order has still not been delivered. I have tried contacting SuperStep through their customer service numbers, but I have been unable to reach anyone. I also sent an email and filed a complaint, but I have...
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