I purchased an item online and was informed that it would be shipped via Sürat Cargo. On November 4, 2025, I received a message stating that my shipment had been delivered, but I never received it. The tracking number for the shipment is 22982374424214. I request clarification on whether my shipment will be delivered to me or if I will be compensated for the missing item.
On November 29, the authorised branch of Sürat Kargo stated that my package was delivered to me, but I have yet to recei...ve it. Your tracking number is 20013958972158. I reached out for information and was informed that the package had been delivered, but that is simply not accurate. I find it hard t
I sent a shipment containing clothes with a total value of ₺5,000 via Sürat Kargo on 24 November. My cargo with tracking... number 17820411156511 has been lost and despite the time that has passed, it has still not been found. When I contacted the Nazilli Sanayi branch, they told me to ask the Bursa Gü
Sürat Kargo has lost my shipment with tracking number 22314032253204, and it has been missing for 15 days now. I reached... out to them 10 days ago, and they promised to take care of the issue, but I haven't heard anything from them since then. Contacting them is quite a struggle, and even when I manag
The product I ordered from N11 on March 5, 2025, was marked as delivered by Sürat Kargo, even though it was never delive...red to me. When I contacted Sürat Kargo representatives, they admitted, "Yes, we did not deliver it, but it was marked as delivered, and we cannot find your package." This clearly
On November 10, 2024, at 17:04, my package was marked as delivered to my workplace by Sürat Kargo. Since it was a Sunday... and my workplace was closed, I could not receive the package. Assuming it would be delivered on Monday, I waited, but it did not arrive. On Tuesday, I visited the courier company,
