Unfortunately, the package I received was damaged. The delivery driver quickly left the package and left. There was a sound of glass breaking from the box. When we opened the package, we discovered the mirror was completely shattered. This is unacceptable. I've been waiting at home for ten days for the delivery and have been victimized by this process. Finally, a broken product being left with me in a disrespectful manner is a serious problem.
I keep getting messages saying my package is on its way, but then it never actually arrives. Even though I collected my parcel today, the system still claims it's "out for delivery." Choosing the door-to-door payment method, I encountered unwarranted scrutiny during the transaction - an experience I...
On November 20, 2023, the package I received was a total disaster – not a single intact item; everything was shattered. Despite charging extra for fragile items (₺300), it was nothing but carelessness. A blatant money trap. To express my discontent, I wrote on Xolvie. I received a response, but the ...
I ordered products from English Home, which were delivered by Sürat Kargo Branch within two days. However, when I received the package, it was torn, and foam cartons were scattered inside. Upon opening the package, I found three of the four items I had ordered, but the box containing the deer figuri...
Unfortunately, I had a negative experience with your company. Since January, I have been trying to get in touch with you continuously to claim compensation for a shipment I sent in December that was lost. Even though I am the party who has been wronged, I was asked to bring documents in person and s...
I sent a package with Sürat Kargo, but I haven't received a tracking number or any updates at all. Eventually, I discovered that the package was sent back without any effort to reach out to my friend, who was supposed to receive it. To add to my frustration, when the package was eventually returned,...
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