I'm really disappointed with my decision to get internet from Turkcell. I'm having trouble getting two devices to connect, and my internet speed instantly drops to 5-6 Mbps. My plan guarantees a lightning-fast internet speed of 50 Mbps. Despite multiple complaints, no action has been taken. I want everyone to be aware of this. In addition, the fees you pay are quite high.
I'm fed up with Turkcell's home internet. I've been using it for 2 years, yet despite paying for 50 MB, I constantly get only 0.1 MB speed. I can't even load a single website without resetting the modem and power cycling it repeatedly. I can barely use it normally for 30 minutes to 1 hour. My contra...
Superonline 1000 Mbps Fiber Internet Service Does Not Match the Speed I Receive! I subscribe to Turkcell Superonline’s 1000 Mbps fiber internet service, but for months the actual speed I’ve been receiving fluctuates between 90–150 Mbps. Despite calling customer service multiple times, they keep insi...
I've been using Turkcell Superonline Fiber for about 10 months now. My package is supposed to provide 25 Mbps, but the actual internet speed I'm getting barely reaches 1.5-2 Mbps. While speed tests show no issues (as seen in the screenshot), the actual download speeds are terrible. Instead of 25 Mbp...
I have been unable to access the internet for the past five days due to an infrastructure issue with my 50 Mbps ADSL internet service from Turkcell Superonline at my address. During this time, I have tried to reach customer service by phone and through the app for support, but I was constantly redir...
Since 2014, I have been a Turkcell Superonline customer. Unfortunately, over the past year, I have experienced extremely negative issues with my internet service. With only two days remaining on my contract, I did not want to go through the trouble of switching to another provider, so I accepted the...
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