I'm fed up with Turkcell's home internet. I've been using it for 2 years, yet despite paying for 50 MB, I constantly get only 0.1 MB speed. I can't even load a single website without resetting the modem and power cycling it repeatedly. I can barely use it normally for 30 minutes to 1 hour. My contract expired, and when I called to renew and mentioned the issue, they assured me it wouldn't happen again and locked me into another year. They checked the infrastructure, sent a paid team to my home who found nothing, and left. But my internet still hasn't improved in any way; the same problem persists. It's a shame.
I'm really disappointed with my decision to get internet from Turkcell. I'm having trouble getting two devices to connect, and my internet speed instantly drops to 5-6 Mbps. My plan guarantees a lightning-fast internet speed of 50 Mbps. Despite multiple complaints, no action has been taken. I want e...
I've been using Turkcell Superonline Fiber for about 10 months now. My package is supposed to provide 25 Mbps, but the actual internet speed I'm getting barely reaches 1.5-2 Mbps. While speed tests show no issues (as seen in the screenshot), the actual download speeds are terrible. Instead of 25 Mbp...
Superonline 1000 Mbps Fiber Internet Service Does Not Match the Speed I Receive! I subscribe to Turkcell Superonline’s 1000 Mbps fiber internet service, but for months the actual speed I’ve been receiving fluctuates between 90–150 Mbps. Despite calling customer service multiple times, they keep insi...
I subscribed to the Turkcell Superonline campaign, which offered 2 months free for online applications, and had internet installed at my home. However, since the day it was set up, I have not been able to use the internet at all. There are constant technical issues, and Turkcell has not been able to...
I have a Turkcell Superonline 1000 Mbps internet subscription. For the past 10 days, I’ve been experiencing constant disconnections and download speeds measured in kilobytes. I’ve repeatedly called customer service, and online troubleshooting was attempted but didn’t work. A technician came to my ho...
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