On October 21st, I applied for a Turkcell Superonline home internet subscription. Despite the time that has passed, the connection still hasn't been made. I contacted customer service twice during this process, and each time, they promised a connection as soon as possible. However, there has been no progress, and I still haven't received internet. I request that my subscription be canceled due to the service I was promised not being provided. I haven't been charged, but I would like to be compensated for my grievances. My subscriber number is: 587439**
I am a Turkcell Superonline customer with subscriber number 67494218. On March 6, 2025, I called the company at 05325320000 to request the cancellation of my subscription, stating that I would switch to another operator because their prices were too high for the service provided. They stopped my bil...
I subscribed to the Turkcell Superonline campaign, which offered 2 months free for online applications, and had internet installed at my home. However, since the day it was set up, I have not been able to use the internet at all. There are constant technical issues, and Turkcell has not been able to...
I am a Turkcell Superonline subscriber and have been unable to access the internet since yesterday, despite running an online business from home. I’ve submitted multiple service requests. Two technicians arrived around noon, inspected the issue, and said the signal from the main box was much stronge...
I use Turkcell Superonline, but since Saturday, my internet connection has gone away, I thought it was a simple infrastructure problem at first, but it became a problem that cannot be solved day by day, I created a fault record, they said the teams will contact you, no one contacted when I talked to...
I have been using Turkcell Superonline fiber internet service for a long time at my address. However, I have been experiencing constant disconnections and low-speed issues for years. These problems occur continuously throughout the day. I have contacted customer service multiple times, but each time...
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