Sugo App Won’t Let Me Send Messages or Delete My Account
I just downloaded the Sugo app, and it’s already not working properly. I’m getting functionality errors that make no sense. I haven’t done anything wrong, but I can’t send messages to anyone and can’t even delete my account. The app is basically unusable, and I don’t understand why this is happening right after installing it.
This is extremely frustrating. I expected the app to work smoothly, but instead, I’m stuck with an account I can’t use and can’t remove. I’m asking for immediate help and for the issue to be fixed as soon as possible.
Please look into this and provide a solution right away. I’d really appreciate a fast and clear response from your support team.
Dear User e***, First of all, we would like to express our regret for the situation you have experienced. Your complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You can be sure that after our checks are completed, we will provide you with fast, accurate, and solution-oriented support as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team
Dear User, First of all, we would like to express our regret upon learning that you wish to delete your Sugo account. We kindly ask you to follow the steps below to delete your account: ✅ Log in to the app. ✅ Go to the Settings menu. ✅ Then select the Account and Security option. ✅ Click on the Delete Account option here. ✅ On the screen that appears, type “delete” to confirm the process. When you follow these steps, your account will be permanently deleted from the system. If you still experience a technical issue despite this, please contact us with your Sugo ID number, registered email, or phone information. Our support team will assist you as soon as possible. We would be happy to see you among us again in the future. Thank you for your interest and understanding. Best regards, Sugo Support Team
