Sugo App Registration Not Working on Realme C63

Ali
March 2 6:06 PM146
Ali's Thank You Message
Great response. My mobile device problem has been solved.

I am using a Realme C63 mobile phone, and I have been experiencing a registration problem with the Sugo app for about 2 months. The app does not allow me to register, and it shows abnormal behaviour during the registration process, so I cannot use it properly. During this period, I tried to resolve the issue by contacting the Sugo app customer service, but I have not received any response so far. This situation is very frustrating because I cannot benefit from the services of the app due to a problem that I cannot solve on my own. I request that my registration problem in the Sugo app be examined and fixed as soon as possible so that I can register and use the application normally on my Realme C63 device.

Ali
Ali
March 3 6:31 PM

Great response. My mobile device problem has been solved.

Ali
Ali
March 3 10:39 PM

My problem with the abnormal mobile device issue has still not been solved. Please provide a solution.

May 2 10:42 AM (2 months after complaint)

Dear Ali, Thank you for contacting us. After reviewing your situation, we would like to inform you that repeated account registration attempts, frequent IP changes within a short period of time, or an unstable device/network environment may cause the system to detect the device as abnormal. Currently, it appears that your device may not be able to provide the secure environment required for account registration. For this reason, the registration process may fail or show an abnormal device warning. We recommend that you try creating your account using another secure device and a stable network connection. After the account is successfully created, you may try logging in and continuing to use the account on your original device. Please also make sure that you are using the latest version of the Sugo app and avoid using VPN, emulator, cloned apps, or frequently changing networks during registration. Thank you for your understanding and cooperation. Kind regards, Sugo Support Team

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