I Face Account Suspension on Sugo App — Can’t Delete or Secure My Data
My Sugo account, registered with my phone number, was suspended about a week ago without any explanation. I wasn’t notified of any reason for the ban. I want to delete my account, but since it’s suspended, I’m unable to complete the deletion process.
Because my personal information is stored on the account, I’m worried about data security. I contacted customer support regarding this issue, but I haven’t received any response. I urgently request that my account be permanently deleted and that my personal data be secured and removed from your system.
My account was created in Kayseri, Turkey, and I kindly ask for your assistance in resolving this issue as soon as possible.
Dear Valued User, First of all, we would like to express our regret for the situation you have experienced. In order to resolve your complaint as quickly as possible and provide you with swift support, we have a small request so that we can check the relevant transactions: If you remember, could you share with us your Sugo ID number or the email address or phone number associated with your account? After receiving this information, we will carefully review the process and get back to you as soon as possible. Thank you for your attention and understanding; we want you to know that we are always by your side. Sincerely, Sugo Support Team
