Starmaker Complaint: Error 103003

I have been using Starmaker and my account is completely normal, but today I suddenly started receiving a warning saying that I have multiple accounts or that my account is risky. Right after this, I stopped being able to join parties, which is my favorite feature on the app. I have not violated any rules, I do not use multiple accounts and I have not engaged in any suspicious behavior. The only detailed message I receive is “An unknown error has occurred, please contact the official customer service. (Error code: 103003)” and this situation is preventing me from using the application as I normally do. I request that my account be checked, that the restriction be completely removed, and that my full access to parties and all other features be restored as soon as possible. I also request that this be recorded as an unjust restriction on a normal account and, if possible, that compensation be provided for the time I could not use the app due to this error.