My luggage got lost after booking a flight through Skyscanner. What kind of protection does it offer when things go wrong?

While Skyscanner does not offer direct protection against lost luggage or other issues, it does monitor the service levels of the companies listed on its platform.

According to their statements, Skyscanner does not allow companies that do not meet these standards. Each airline or travel agent listed on Skyscanner is rated out of five stars based on their customer service standards. This rating system helps users choose the best option for their needs while encouraging companies with lower ratings to improve their service quality.

As a result, when booking a flight through Skyscanner, users can select from airlines with higher customer service ratings, which may provide better support and assistance in the event of lost luggage or other issues. However, it is critical to review the specific policies and protections provided by the airline or travel agent with whom you booked, as Skyscanner's ratings are based on general customer service standards and may not directly address issues such as lost luggage.

If you've found these suggestions useful, consider leaving a comment to let us know.