If Skynet Worldwide marked your parcel as delivered but you never received it, here’s how you can prove non-delivery and push for a resolution;
Contact Skynet Worldwide Support immediately;
• State that the parcel is marked delivered but was never received
• Provide your tracking number and delivery address
• Mention that there is no valid proof of delivery (or signature/photo is incorrect)
• Attach screenshots of tracking and any evidence showing non-receipt
Ask them to;
• Provide the official proof of delivery (signature, GPS scan location, delivery photo)
• Confirm who signed or accepted the parcel
• Investigate a possible misdelivery or false delivery scan
• Start a formal delivery dispute/investigation
• Give you a ticket/reference number and investigation timeline
Contact the sender or seller;
• Inform them that Skynet marked the parcel delivered but you did not receive it
• Ask the sender to open a delivery dispute with Skynet on your behalf
• Request a replacement or refund if delivery cannot be proven
If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.

