I purchased a pair of Skechers walking shoes from the Skechers store in İstanbul Piazza AVM in August 2025. After a while of normal daily use, both shoes started to deteriorate from the same points on the outsoles, and pieces began to break apart in those areas. For a walking shoe that I used under ordinary conditions, I do not find this level of wear and damage acceptable. Because of this problem, I went to the store and a complaint inspection request was created. However, the result was reported as negative and the situation was evaluated as user error. I then called Skechers customer service, but I was told that nothing could be done. I believe that this damage is not due to user error but to a defect in the product. I kindly request that my complaint be reconsidered and that a solution be provided through either a full refund or an exchange for a new, defect-free pair of walking shoes.
In April 2025, I purchased a pair of Skechers GO Walk shoes from the Skechers store at Ankara Forum Mall. I wore the shoes a few times a week for walking. However, in less than a year, both shoes developed tears and holes in the heel area. I took the product to the store and sent it in for a warran...
In July 2025, I purchased a pair of Skechers Summits shoes from the Skechers store at Çanakkale 17Burada AVM for 2,634.31₺. Shockingly, after wearing the shoes only four times, I noticed significant heel deformation starting from the third use. The issue is not only visually unappealing but also cau...
On August 28, 2024, I purchased a pair of Skechers Hazel-Faye shoes from the Istanbul Piazza AVM store. However, in a very short period, the inner lining started deteriorating, prompting me to send them for inspection. To my surprise, I received a response stating that no manufacturing defect was f...
I purchased a pair of Skechers sneakers from the Skechers store at Forum Istanbul on February 13, 2025. After wearing them for the very first time, I noticed a noticeable wrinkle forming at the front of the shoe. I immediately returned to the store, where they said the shoes would be sent in for ins...
I purchased a pair of Skechers shoes from the Marmara Park Beylikdüzü store on October 3, 2023. To my dismay, after only nine months of normal wear, the shoes have developed noticeable openings on the front and tears on the inside. When I returned to the store to seek a resolution, I was shockingly ...
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