I recently rented a car from the international car rental company Sixt, and to my dismay, they are refusing to refund my deposit. It has been quite a frustrating experience. To make matters even more frustrating, they have chosen to remain unresponsive, disregarding my attempts to reach out through phone calls and emails. Avoid the same mistake I made and stay away from Sixt! The quality of their cars leaves much to be desired, and their customer service is severely lacking. What options do I have in this exasperating situation?
On December 15, I rented a car from Sixt at Dubai International Airport. Despite their website and staff assuring me that the deposit would be refunded within seven days, the payment has not been returned even after several weeks. I reached out to their WhatsApp communication line today, but I have...
I rented a car from Sixt Rent a Car in Bosnia and Herzegovina between May 22 and May 26. At the time of rental, they took a €700 deposit, and I was clearly told that it would be refunded on the same day I returned the vehicle. I returned the car as scheduled with no issues, yet the deposit has still...
I booked a car through Sixt app and paid 5 days before my trip. On the day of the rental, when I arrived at the office to pick up the car, I was told that my account had been blocked and I needed to contact customer support. I had received no prior notification about this — nothing at all. First, Si...
On April 8th, I rented a car from Sixt in Tirana, Albania. The staff mistakenly charged the deposit fee of 75,000 ALL (approximately €750) to my bank card instead of my credit card. They acknowledged their mistake and assured me that the amount would be refunded within a few days. However, it has no...
I rented a car using Rentalcars.com with reservation number 786580313, and the deposit has yet to be refunded. Despite multiple charges being made to my card, there is no clarity about what these charges are for. When I reached out to Rentalcars, they redirected me to Sixt, showing a complete lack o...
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