Shortwave Refund Request for Recurring Payments After Cancellation

I canceled my Shortwave weekly 17.99 subscription several months ago, but you are still charging my card 17.99 every week. For example, there are transactions from Shortwave in Singapore on my bank statement for 17.99 on June 19, 2026, and also on August 13, 15, 29, September 5 and 19, October 3, and October 13, 2026, even though I no longer use or want this service and had already canceled. Because these charges kept repeating, I have already changed my card three times in the last month, but the money is still being taken from my account. I have tried to resolve this with you, but the subscription has not been canceled and the charges have not stopped. I have now shared all information and every transaction related to these charges with my lawyer and I am prepared to pursue this further if necessary. However, I would prefer to resolve this directly with you. I clearly request that you immediately and permanently cancel any and all subscriptions linked to my account under the email address jw615***@gmail.com, stop all future recurring charges to my cards, and refund all 17.99 weekly payments that have been taken since my first cancellation request. I also expect a written confirmation that my subscription is canceled and that no further payments will be taken.