ShortsWave charged me after I canceled weekly VIP subscription, requesting cancellation and refund

23

I use the ShortsWave app and had been on the weekly VIP plan. I cancelled this plan in the app about a week ago, around Thursday or Friday, and did not expect to be billed again. Despite this cancellation, I was charged today, July 12, 2026, for the weekly VIP plan. This charge appears in my bank/Apple payment history even though I had already cancelled the service. I request that my weekly VIP subscription be fully cancelled so that there are no future billings, and I would like your support in ensuring that this does not happen again.

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