ShortsWave Drama Subscription Can't Be Canceled Despite Ongoing Charges

I am a paid subscriber to the ShortsWave Drama service and I want my subscription cancelled immediately. Although I am being charged through Apple in the United States, the ShortsWave Drama subscription does not appear anywhere in my Apple subscriptions, so there is no visible option for me to manage or cancel it. As a result, I am stuck paying for a service I no longer want and cannot stop by myself. Today, 07/01/2026, another payment was taken for ShortsWave Drama. When I check under my Apple ID subscriptions, there is no active subscription listed for this service, yet I continue to be charged. This situation is unacceptable, because I am paying for something that I cannot control or cancel through the normal channels Apple provides. I have already contacted you by email from my address [email protected] to request cancellation of my ShortsWave Drama subscription, but I have not received any response. My name is Kenya H*** and my Shortwave number is 6974acdb6ae01***. Despite my written request, the charges have continued. I request that my Shortwave Drama subscription be cancelled immediately and that you confirm this to me in writing as soon as possible. If there are any active or upcoming charges, I also request that you ensure no further payments are taken after the cancellation date and that no additional renewals occur. If you are unable to cancel this directly, I ask that you clearly inform me of the exact steps I must follow to cancel it myself without any further delay. I expect this issue to be resolved promptly so that I do not incur any more unwanted charges.