I have a subscription with Short Max, and I have been trying to cancel it since March 16. I sent three separate cancellation requests by email. In response, I received an automatic reply stating that there is no need to reply to the email and that my issue would be processed within 3 days, but nothing has been resolved, and my subscription is still active. Despite following the instructions and waiting for the stated period, my cancellation has not been completed, which is causing both inconvenience and the risk of being charged further. My Short Max user ID is 191765906. I request that my Short Max subscription be cancelled immediately and that all charges applied after my first cancellation attempt on March 16 be fully refunded. I also expect written confirmation that the cancellation has been processed and that no further charges will be made.
I had a subscription with Short Max for the $19.99 per month VIP package, which I canceled through the app at the beginning of February. Despite this cancellation, Short Max has continued to charge my Bank of Hawaii card every week as if the subscription were still active. On February 2, 2026, they ...
On December 12, 2025, I purchased a weekly Shortmax TV subscription through Shortmax. Before the subscription period ended, I wanted to cancel it. However, I never received any email confirmation or subscription details related to Shortmax TV in my inbox, so I was unable to complete the cancellation...
I deleted my Shortmax account before 23 February 2026, but despite not having an active account anymore, I have still been charged from my card through your website. I was using a weekly subscription before deleting my account. After deletion, I was charged multiple times, including on 23 February 2...
I have been experiencing ongoing billing problems with my ShortMax Innovations subscription, despite having cancelled it correctly. For about the past two months I have been charged multiple times in a week, every week, for a subscription that I no longer wish to use. Each charge is for $19.99 USD, ...
I had a subscription to the ShortMax service from ShortMax Innovations through Google Play, which I canceled on December 22, 2025. Despite this cancellation, ShortMax Innovations has continued to charge my card $19.99 every week. Since canceling, I have been charged on the following dates: 12/26/202...
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