I have a Shortmax streaming subscription that I requested to cancel by email on April 4, 2026, from my account associated with the email address akraus***@hotmail.com. When I log in, the system shows that I do not have an active subscription, yet I continue to be charged. Despite my cancellation request on April 4, I was charged again on April 6, April 13, and April 28, 2026, in the United States. I have sent multiple emails to Shortmax regarding this issue but have only received automated responses and no real assistance or clarification. I request a full refund of all charges made after my cancellation request on April 4, 2026, including the charges on April 6, April 13, and April 28, 2026, and I want my subscription to be fully canceled with a clear confirmation that no further charges will be made to my account.
I deleted my Shortmax account before 23 February 2026, but despite not having an active account anymore, I have still been charged from my card through your website. I was using a weekly subscription before deleting my account. After deletion, I was charged multiple times, including on 23 February 2...
I had an active subscription with Shortmax, which I cancelled in April 2026. Despite this cancellation, Shortmax still charged me in April 2026, and the payment was taken from my Commerce bank account, which caused my account to become overdrawn. After noticing the unexpected charge and the resultin...
I have a short films subscription with ShortMax under the email address superawesomes****@gmail.com. I requested cancellation of my subscription on 4/6/26, again on 4/13/26, and once more on 4/23/26. Despite these clear cancellation requests, my card was still charged 19.99 USD on 4/6/26, 4/13/26, a...
I have been charged since March 5, 2026, for a total of $114.00. I am being charged every week $19.99 each time. I tried to cancel ShortMax via email on March 19, 2026, but the charges have continued. I have contacted my credit card company and attempted to block the charges, but they are still bei...
I signed up for a weekly Shortmax subscription for $15.99 on 3/18/2026 using my bank card. After this first payment, I did not receive any access to the subscription, and I was then told a few days later that I needed to make another payment of $12.99. I made this second payment and only then got ac...
Comments