On August 6, 2024, I made an RC credit purchase on Craftrise.com.tr for ₺485, but the payment was not processed to my account. After contacting the company via email, I was told, "If the refund hasn’t reached your account yet, please contact the payment provider."
However, reaching Shipy.net, the payment processor, has been impossible. There is no direct communication channel available, and I’ve been left without a resolution or refund for weeks.
This lack of accountability is extremely frustrating. I demand immediate assistance to either credit the RC to my account or issue a full refund. Ignoring customers and avoiding responsibility is unacceptable for any service provider.
On July 14, 2023, I earned ₺2,023.60 through Shipy’s payment platform, but due to a limit issue between Shipy and İninal, the funds were never transferred to my account. Despite numerous attempts to resolve the matter, I have not received any response for over a year. The support section on their w...
We were using Shipy's Virtual POS system and temporarily linked it to an Ininal account. However, due to the account's limit being full, the payment was not transferred. Initially, we were able to reach Shipy and received a response, but for the past 3–4 weeks, they have stopped replying altogether....
Hello, I have an issue with Shipy where my payment hasn’t been received despite the status showing as "paid" for the past two weeks. My bank details are correct, yet the funds still haven’t arrived. I’ve reached out to Shipy’s live support multiple times, but I haven’t received any response. I’ve al...
Shipy seems to be operating through intermediaries to wrongfully charge people via Turkcell. A ₺309 payment labeled as Shipy was added to my Turkcell bill without my consent. When I contacted Turkcell and Paycell customer service, they claimed they couldn’t see the details and directed me to a numbe...
Hello, I’ve been charged ₺2700 on my bill by Shipy without my approval. I never consented to this, yet it was processed as if I had agreed by sending a “yes.” This is completely unfair and unethical. I don’t understand why I’m being forced to pay for something I never authorized. This situation has...
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